1. Why choose UPUS?A: We possess a professional R&D team with over 20 years of software development experience and integrated IoT hardware/software solution capabilities. We consistently uphold the concept of quality smart lockers and prioritize building long-term relationships with partners.
2. How do you ensure product quality?A: We maintain rigorous production, inspection, and packaging processes. All machines undergo acid washing, phosphating, degreasing, and rustproofing treatments, followed by eco-friendly epoxy resin coating. Multiple quality inspectors with years of production experience oversee the entire manufacturing process. Each finished unit undergoes final inspection before shipment to ensure flawless quality.
3. I couldn't find the product I need on your website. Can you assist with customization?A: Our actual product range far exceeds what's displayed online. Feel free to inquire anytime. Customizing products to meet specific requirements is entirely feasible.
UPUS helmet cleaning vending machine:1. Cleans various helmet types, including motorcycle helmets, bicycle helmets, racing helmets, shared bike helmets, safety helmets, and more2. Compact footprint, rugged construction, and waterproof design3. Each compartment features UV sterilization lamps and atomized disinfectant/deodorizing spray, supporting helmet deodorization and rapid drying4. Customizable screen sizes from 16 to 21.5 inches, with customizable exterior designs5. Supports multiple payment methods including QR codes, credit cards, paper currency, and coins4. Do you have a minimum order quantity? Can you accept small-batch orders?A: The minimum order quantity for vending machines is 1 unit, and we accept small-batch orders.
5. What is your after-sales service like?A: All vending machines come with a one-year warranty covering parts and labor. Our professional after-sales team guarantees a response within 12 hours to provide solutions, ensuring equipment remains in optimal operating condition. For defective or damaged products, UPUS will provide complimentary replacements with your next order.In rare cases, we will ship replacement parts within 72 hours and guide the installation process to ensure rapid issue resolution and minimize downtime.
6. What is the delivery lead time for vending machines?A: Delivery typically takes 3-5 weeks, depending on the model and order quantity.
UPUS helmet cleaning vending machine hardwares:1. UPUS self-developed IOT board2. UPUS lock board3. UPUS long lifetime lock4. Built-in 2G/4G/WIFI module ( 24HR net connection )
5. UPUS self-developed managing system
7. What payment methods do you accept?A: We accept T/T, all major credit cards, PayPal, and bank transfers.
8. What security features do your vending machines include?A: Our machines incorporate advanced security features, including cashless payment options and anti-theft locking mechanisms.
9. Are your products patented?A: Yes, select vending machines hold design patents covering control systems and innovative designs. These patented technologies deliver significant advantages in freshness preservation, operational stability, and energy efficiency, ensuring you receive market-leading vending equipment.
UPUS + Smart Sales System: 1. Our Cloud server supports 100000+ intelligent vending machines 24hrs running simultaneously2. Our back-end system can provide visiable data and reports analysis, allowing commercial party understand actual running situation, such as selling datas. The commercial party only need to import commodity costs by one time and monthly selling reports can be automatically generated at month end.3. The selling data, replenishment records, device reports and monthly selling analysis can be monitored through mobile phone at commercial party's side.
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