UPUService-1. 7*24 on-line service, all the contacts and emails will be well responded within 45 minutes.
UPUService-2. Help our clients to choose right model in their actual application scenarios.
UPUService-3. Help our clients to training technicians within factory on maintenance and the backside of management.
UPUService-4. Warranty Period: 3 Years for whole machine less below stated (Warranty does not include damages caused by human doings, natural disasters and intentional damage)
Q1: What is the life time of UPUS vending machines?
A: Ten years at least, longer lifetime can be reached at good running environment.
Q2: What is warranty and after sales services?
A: One year warranty. If technical problem, our after-sales service professional will reply within 12 hours, lifelong and free technical support.
Q3: What is the brand and life time of the compressor used in UPUS vending machines of refrigeration series?
A: We use Donper compressor by default, which is the largest and best manufacturer of compressors in China. The performance and efficiency is high, the life time is 8 years by average, energy-saving and environmentally friendly.
Q4: Are the machines difficult to maintain?
A: It's not difficult at all, and you even don't need a technician. Our machines have the intelligent self-diagnosing and self-correcting functions, so you will easily locate and fix the problem when there is a trouble on.
For example, when a tray motor gets jammed, an error prompt will be shown on display screen, then you just need to access machine settings and try to get the motor rotate for a circle by running "motor testing", and if the motor is not broken inside, it will be automatically got back to its initial position and sort the jam out.
Q5: Where is your factory?
A: Our R&D center located in Shenzhen city; our plant in Chibi city, Hubei Province.
Shenzhen UPUS Technology Co., Ltd (UPUS), since establishment in 2006, UPUS has been focusing on R&D to information system and integration solution to the IoT. We have helped our clients to create more intelligent application scenarios for manufacturing industry, banks, schools, hospitals, public inspection and law institutions, public libraries, business centers and communities. The actual implementation of many projects enables us to accumulate rich experience in system research and development as well as IoT hardware integration, which will be a good guarantee for you to solve problems and pain points in the process of humanized and intelligent construction. UPUS Shenzhen R&D center advocates the enterprise spirit of "professional, efficient and innovative", with efficient talents, the most advanced technology, and customers' actual business needs as the guidance, to provide customers with in-depth customization of application software and integrated solutions of the IoT.
Contact: Mr. Walter
Mobile: +86-138-2335-3929
Wechat: 923909349
SHENZHEN UPUS TECHNOLOGY CO., LTD
Add: RM1012, Shihong Bldg, Longgang, Shenzhen, China.
Tel: 86-0755-8884-9978
Fax: 86-0755-8991-5369
Http://www.szupus.com
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